Privacy Policy

Our Commitment to Your Privacy

WCT West Coast Training Ltd., operating BrokerBytes (“BrokerBytes,” “we,” “us,” or “our”), is committed to protecting the privacy and security of personal information entrusted to us.

This Privacy Policy explains what information we collect when you use the BrokerBytes website and online learning platform, how we use that information, and the circumstances in which information may be shared.

Information We Collect

When you register for or use BrokerBytes, we may collect information including:

• Your name
• Email address
• Telephone number
• Mailing or billing address
• Account and subscription information
• Course enrollment and completion history
• Continuing education information
• Information necessary to process purchases and payments
• Information about how you use the BrokerBytes website and learning platform

We may also collect technical and usage information such as browser type, device information, pages visited, and general website activity to help maintain and improve our services.

How We Use Your Information

We may use information collected through BrokerBytes to:

• Create and administer your BrokerBytes account
• Process purchases and manage subscriptions
• Provide access to courses and learning materials
• Maintain enrollment and course completion records
• Communicate important account and subscription information
• Provide customer service and technical support
• Improve our website, courses, resources and services
• Maintain continuing education records
• Provide required or requested information to applicable regulatory or accreditation bodies
• Send information about courses, products, services or offers where permitted by law

You may unsubscribe from promotional email communications at any time using the unsubscribe option included with those messages or by contacting us.

Service, account, transaction and other operational communications may still be sent where necessary to provide BrokerBytes services.

Sharing of Personal Information

WCT West Coast Training Ltd. does not sell or rent customer lists or personal information.

We may share personal information with trusted service providers where necessary to operate BrokerBytes. These may include providers supporting our learning platform, website hosting, payment processing, email communications, analytics, technical services and other business operations.

Service providers receive only the information reasonably necessary to perform the services for which they have been engaged.

Where applicable, course completion and continuing education information may also be provided to regulatory, licensing or accreditation bodies.

Information may also be disclosed where required by law or where reasonably necessary to protect our users, rights, systems, property or services.

Payment Information

Purchases made through BrokerBytes may be processed by third-party payment service providers.

Payment information is transmitted using secure, encrypted connections. BrokerBytes does not necessarily receive or retain complete credit card information when a transaction is processed by a third-party payment provider.

Protecting Your Information

We use reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, disclosure, use, alteration or loss.

BrokerBytes uses encrypted SSL/TLS connections when information is transmitted between your browser and our websites and services.

Although we take reasonable precautions to protect personal information, no electronic transmission or storage system can be guaranteed to be completely secure.

Retention of Information

We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business and course records, satisfy legal or regulatory requirements and resolve disputes.

Certain course completion or continuing education records may need to be retained for longer periods where required for regulatory or accreditation purposes.

Your Personal Information

You may contact WCT West Coast Training Ltd. to request access to or correction of personal information we maintain about you, subject to applicable legal requirements.

You may also contact us with questions or concerns regarding how your personal information is collected, used or protected.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices or legal requirements.

The most current version will be published on this page with the date of the latest revision.